3rrc Privacy Policy – How We Protect Your Data

01 Introduction

This Privacy Policy describes how 3rrc ("the Platform," "we," "us") collects, uses and safeguards personal data provided by users of 3rrc.pro ("you," "the Player"). It applies to all interactions with the platform — registration, deposits, gameplay, customer support and any other use of services offered at 3rrc.

By creating an account and using 3rrc, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns about how your data is handled, contact us before registering — details are at the end of this document.

This policy is written to be readable by a regular person, not just a lawyer. If a section is unclear, please ask our support team rather than assuming.

02 Data We Collect

The personal information 3rrc collects falls into the following categories:

We do not collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions, or religious beliefs. We collect only what is necessary and proportionate for the purpose described below.

03 Why We Collect Your Information

Each piece of data 3rrc collects has a specific purpose. Here is what we use your information for and why:

• Account registration and management: Your name, mobile number and email are needed to create and maintain your account, send you important account notifications and allow you to log in securely.
• Identity verification: Age and identity checks are a mandatory part of responsible gaming compliance. We verify that you are over 18 and that your identity matches the payment methods linked to your account.
• Processing PKR deposits and withdrawals: Payment details are needed to process transactions via JazzCash, Easypaisa, Raast or bank transfer and to match incoming payments to your account.
• Fraud prevention and security: Technical data including IP addresses and device information helps us detect suspicious login attempts, duplicate accounts and potential fraud patterns.
• Responsible gaming: Gameplay history is used to power deposit limit tracking, self-exclusion enforcement and any responsible gaming reviews requested by or triggered for a player.
• Customer support: Communications data is retained to provide context when you contact support and to ensure previous issues are resolved properly.
• Platform improvement: Anonymised and aggregated usage data helps us understand how the platform performs and which features are being used, informing product development. This data cannot identify individual players.
• Marketing communications (opt-in only): If you have opted in, we may send you information about 3rrc promotions, new games or special events. You can opt out at any time through your account settings.

04 Payment Data & PKR Transactions

All financial transactions on 3rrc are processed in Pakistani Rupees (PKR). Payment methods include JazzCash, Easypaisa, Raast, bank transfer and compatible mobile wallets. When you make a deposit or request a withdrawal, the following applies to your payment data:

• Full card or bank account numbers are never stored on 3rrc's servers. Payment processing uses secure tokenisation methods where full payment credentials remain with the payment provider.
• JazzCash and Easypaisa mobile wallet numbers associated with your account are stored as part of your payment method record, used to match payments and process withdrawals.
• Transaction records — amounts, dates, method reference numbers — are retained as part of your account history for account management, dispute resolution and fraud prevention purposes.
• Payment data is never shared with third parties except the specific payment service provider involved in processing that transaction.

05 Cookies & Technical Tracking

3rrc uses cookies and similar technologies to keep you logged in, remember your preferences and gather anonymised usage analytics. Here is what each type does:

• Essential cookies: Required for the platform to function. These handle your session state, keep you logged in during a session and ensure game state is maintained. Without these, the platform does not work. You cannot opt out of essential cookies.
• Analytics cookies: Used to understand how the platform is being used at an aggregate level — which pages are visited most, where users drop off, how long sessions last. This data is anonymised and does not identify individual players.
• Preference cookies: Remember settings you have chosen, such as language preference or display options. These improve your experience but are not required for the platform to function.

3rrc does not use advertising or third-party tracking cookies that follow you across other websites. The analytics tools used are configured to anonymise IP addresses and not to share data with advertising networks.

You can manage cookie preferences through your browser settings. Blocking essential cookies will prevent normal use of the platform.

06 Who We Share Your Data With

3rrc shares personal data with third parties only where it is strictly necessary to operate the platform. The categories of recipients are:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies and regulatory requirements.
• Identity verification services: Where third-party identity verification is used to confirm age or document authenticity, the minimum data necessary is shared with that service. Verification providers are contractually bound to confidentiality.
• Game providers: Where games are provided by third-party studios, game result data is transmitted to that provider's systems to calculate outcomes. Game providers do not receive your personal contact or payment information.
• Legal and regulatory obligations: 3rrc may disclose personal data if required to do so by a court order or other legally binding obligation. We will notify you of such a disclosure where legally permitted to do so.

We do not sell your data. We do not share your data with advertising networks, data brokers, social media platforms or any commercial third party for marketing purposes.

07 How Long We Keep Your Data

3rrc retains personal data for as long as is necessary for the purposes described in this policy, or as required by applicable law. The general principles are:

• Active accounts: Personal and gameplay data is retained for the duration of your account being active.
• Closed accounts: Following account closure, core identity and transaction records are retained for a period consistent with financial record-keeping requirements. After this period, data is securely deleted or anonymised.
• Support communications: Support chat logs and email correspondence are retained for a reasonable period to allow follow-up on unresolved issues and to maintain quality standards.
• Self-excluded players: For players who have self-excluded, basic identity data is retained to prevent re-registration, even after the self-exclusion period ends. This is a safety measure, not a marketing one.

When retention periods expire and there is no legal basis to continue holding data, it is deleted from active systems and backups in a secure manner.

08 How We Keep Your Data Secure

3rrc takes technical and organisational measures to protect personal data against unauthorised access, loss, disclosure or alteration. The key measures include:

• HTTPS encryption on all connections between your device and 3rrc servers, preventing interception of data in transit.
• Password hashing using industry-standard one-way algorithms — meaning even 3rrc staff cannot read your password.
• Access controls ensuring that only staff with a legitimate operational need can access player account data, and all such access is logged.
• Regular security reviews of platform infrastructure and third-party integrations.
• Two-factor authentication (2FA) available to players for additional login security — we strongly recommend enabling this in your account settings.

No system is completely immune to security incidents. In the event of a data breach that affects your personal information, 3rrc will notify affected players as promptly as possible and take appropriate remediation steps.

09 Your Privacy Rights

As a 3rrc player, you have the following rights over your personal data. All of these can be exercised by contacting 3rrc support:

10 Children & Minors

3rrc is strictly an adult platform for users aged 18 and above. We do not knowingly collect personal data from individuals under 18. Age verification is part of the registration process and may be repeated at any time.

If we discover that a player is under 18, the account will be closed immediately, all associated data will be deleted, and any deposits made will be returned to the original payment method following a brief review process.

If you are a parent or guardian and believe your child has accessed 3rrc, please contact us immediately at the support email provided at the end of this policy.

11 Changes to This Privacy Policy

3rrc may update this Privacy Policy from time to time to reflect changes in the platform, payment methods, applicable law or data handling practices. When we make material changes, registered players will be notified via email or an in-platform notification before the changes take effect.

The version of the Privacy Policy displayed on this page is always the current, in-force version. The effective date at the top of the page reflects when this version came into effect. Previous versions are available on request.

Continued use of 3rrc after a revised Privacy Policy takes effect constitutes acceptance of the updated terms. If you disagree with any changes, you should close your account before the effective date. Your real-money balance will be returned subject to identity verification.

12 How to Contact Us About Privacy

For any privacy-related queries, data access requests, deletion requests or concerns about how your information is handled, please contact the 3rrc support team:

Please include your registered mobile number and account username in any privacy-related request so we can locate your records efficiently. We will respond within a few business days for standard requests, and within 24 hours for urgent security-related concerns.

For questions about responsible gaming tools such as deposit limits, session limits or self-exclusion, you can also access these directly in your 3rrc account settings without needing to contact support. See our Responsible Gaming page for full guidance.